Testimonials
  • What a great job on my Audi AND my Toyota Sienna!!  Not only did they do a quality job, they also saved me a lot of money by correctly diagnosing what was wrong with my Toyota (which the dealer had not done).
  • What a great bunch of guys who work there, always have time to talk to you and always let you know what it is going to cost and GREAT coffee! Prices are real good and they put in good parts that last can’t wait to go back, clean and nice music and good direction!
  • I admit that I get a little picky on my ten year old low mileage turbocharged Miata – it is in fantastic shape and I intend to keep it running that way.  That is why I bring it to Global for service and maintenance work and I appreciate the value, quality and attentiveness that I receive.
  • First time working with Global Autoworks. Very professional. Loved the pictures I got of what needed to be repaired, the rating system so I knew what needed to be done right away, and the good explainations. February 2015
  • They remember me when I call. They have incredibly fast service. They are trustworthy, go above and beyond the normal service and they are locally owned. I even drive an ‘American’ car and I will not go anywhere else, even for an oil change. This place is the real deal.  February 2015
  • I was extremely fortunate to have Global Autoworks do a pre–purchase inspection of the car I was interested in purchasing. Their report was comprehensive, understandable, ended up saving me a considerable amount of money, and the cost a real bargain.  March 2015
  • Global Autoworks employs an accomplished staff of technicians and provides remarkable customer service. Rates are also competitive. I would recommend you give them a try the next time your vehicle needs servicing. March 2015
  • thanks for being so patient with Bill, he hates strange noises in his car. and Porsche purrs like a kitten now.
  • I admit that I am a bit picky about where I take my cars, especially my Mazdaspeed Miata, and Global continues to live up to my standards and needs. They provide me with the rational and well thought out approach to maintaining my vehicle at a price that I consider to be reasonable and fair.
  • Outstanding. Though short-handed and more than usually busy, the GA crew completed all work to their usual standard. What most impresses me is that the GA crew are mechanics as well as techs; they can adjust or repair components as well as R &R them. This is what I became accustomed to when I ran a shop decades ago. It is good to see a shop continue this traditional standard of skill.
  • If you love your car, don’t trust it to anyone else.
  • Always quick to get my vehicle in and fixed in a timely manner without price gouging. Great customer service!
  • Another great experience! I needed my cooling system replaced and some work on my exhaust. Took my car in on a Friday, was given a loaner to use for the weekend, and got my car back on Monday. And best of all, I paid less than the estimate I was given! Under promise and over deliver. That’s good business and how you keep customers happy and returning! Great job guys!
  • You got me in quickly, you were professional and friendly, and the repairs costs were reasonable.
  • Great price and work and an awesome staff. Very convenient and also very flexible with my schedule. Would definitely recommend!
  • The staff is friendly, professional and knowledgeable, readily shares information and explains what went wrong. You get the feeling you are receiving premium service. The ride to and from work when I dropped the car off was much appreciated. Made it very convenient.
  • We have finally found a service shop we feel comfortable with and went out of their way to make our car right. Thanks so much and you have our business from now on.
  • Thank you for your continued exceptional service!!
  • Great experience from start to finish. Through job of explaining the work that they recommended be done and some alternatives as well. Completed the work at the committed time and at pickup, the Tech. walked through what had been done and why and answered all my questions. This is now my place for all the work on my 328. Great job and thanks.
  • Great service and great follow-up!
  • Excellent service, excellent work! I would highly recommend Global Autoworks to anyone.
  • Got me in for an oil change same day and service was quick and well done.
  • We always appreciate your speedy service!!
  • I appreciate that you all went the extra mile to make sure my car was truly fixed! I feel like I can trust Global Autoworks to always strive for exceeding my expectations and I tell anyone who will listen what great service I received!! Thanks so much!
  • VERY FRIENDLY, EXPLAINED WHAT WAS NEEDED AND FAST.
  • You have now become our favorite garage!!!!!
  • We need more small businesses like this in Grand Haven. Clean facility, friendly staff, fairly priced work being performed.
  • Prompt, courteous, accommodating. Completed a comprehensive preventive maintenance ahead of estimated time. Highly recommended.
  • Excellent, local, friendly service for both our foreign cars at a very reasonable price. Thank you for accommodating my schedule – the service was timely & excellent. Very friendly employees & great customer service!
  • Excellent service and nice people! Will be back to have work done on car – hope to be back soon!
  • What a great bunch of guys! Willing to stay late for you, willing to listen to and look at your car problems, search the nation for the parts you need and go above and beyond the call of duty to get you back on the road. Fair prices, good solid work and go out of their way to let you know what your car needs. I bet they would run into a fire to save a kitty and good coffee and peanuts – 2016
  • My husband brought his car here first after we heard some noises and it was such a great experience. My jeep needed an oil change and when I brought the jeep in, I noted some other concerns and they were more than willing to take a look. Spoke with them after they took a look and he explained so clearly and I never felt like I was being taken advantage of. – 2016My brakes and rotors needed some replacing and they were very honest that they aren’t the cheapest in town to get brake work completed but explained their standards and products they use. They use products from Akebono. I would rather have the best quality of products and excellent service than go to the cheapest places out there where products can’t be guaranteed. They are more than willing to work with you. I also needed one of the spray nozzles for washer fluid replaced since the plastic had naturally just degraded, the mechanic double checked the other nozzle and that one had just crumbled when he touched it. They waived labor to fix that. Overall, I will be back for future services and will recommend them to my family and friends.
  • Highly recommend Global Auto works for all your car repair needs. They’re up front and honest about your vehicle and don’t try to talk you into stuff you don’t need. It’s hard to find a shop that you can trust like Global. – 2016
  • 2011 Tiguan less than 30k miles, with an engine warning light. Spoke with Global and drove in for an evaluation. They diagnosed the problem as a problem with the high pressure fuel pump. Rather than just suggesting a shop repair for about $600, Global suggested that I contact Volkswagen even though the warranty expired. Their reasoning is that the pump should not have failed this early. I contacted the Dealer and later Volkswagen Customer Service who stated that they would cover the pump if repaired at their dealer. Asked Global to change oil and otherwise check the vehicle, and later picked it up to take to VW. Talk about a great Company, Global will be servicing both my imports from now on. They did not even charge for the diagnosis as they explained it did not take much of their time. Dealt with three individuals while the car was there, all three were knowledgeable, personable and easy to deal with. Thanks guys!!!! – 2016
  • Once again, the guys have come through for me! Something was wonky, something didn’t look right, the hubby agreed — to the point that we couldn’t drive the car until the appointment was made. And. . . it turned out to be nothing. Another unrelated thing could be fixed (soon), but our imaginations weren’t taken advantage of. I LOVE this place! – 2016
  • It’s always a pleasure working with the staff at Global Auto Works. Very thorough explaining the issues. I wouldn’t trust anyone else in the area with my BMW, including the dealers. – 2016
  • I’ve lived in several States over the years and the people at GA are the best I have ever had the pleasure of doing business with. They are trust worthy and will bend over backwards to help you! They are my mechanic now and for however long I live in western Michigan! – 2016
  • In and out with a smile. Good vibes on way in – joy on the way out knowing my vehicle was fixed correctly at a fair price. The Global Team goes out of their way to get to the bottom of the issue – mechanical or electrical and has the experience to solve it/them. I’ll keep coming back. – 2016
  • Mike and Steve are always a joy to deal with . They have kept my 200) Passat on the road these last several years as it’s not almost to 300,000 miles. The car isn’t pretty, but it’s still a great car to commute daily to Grand Rapids with. I tried two other places for Volkswagen Repairs… and these guys know what they are doing. Thanks guys…. – 2016
     
     
     
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