Grand Haven Auto Repair

5

Shout out to Global Autoworks for Steve and Ryan taking super awesome care of me! I've been looking for someone great to take my car to since moving to GH. Glad I found them!

5

I came in unannounced and requested service while I waited. GA assigned a technician to service my needs almost immediately. I was impressed.

5

2011 Tiguan less than 30k miles, with an engine warning light. Spoke with Global and drove in for an evaluation. They diagnosed the problem as a problem with the high pressure fuel pump. Rather than just suggesting a shop repair for about $600, Global suggested that I contact Volkswagen even though the warranty expired. Their reasoning is that the pump should not have failed this early. I contacted the Dealer and later Volkswagen Customer Service who stated that they would cover the pump if repaired at their dealer. Asked Global to change oil and otherwise check the vehicle, and later picked it up to take to VW. Talk about a great Company, Global will be servicing both my imports from now on. They did not even charge for the diagnosis as they explained it did not take much of their time. Dealt with three individuals while the car was there, all three were knowledgeable, personable and easy to deal with. Thanks guys!!!! This review is over a year old and is now being reported as last week. Not good.

5

These guys are amazing!! They really know their stuff and have always helped me out in a pinch. I will continue to come back and recommend them to anyone who needs a mechanic!

5

They have been a great addition to the Grand Haven area for quite some time now. Easy to communicate with and I can only recall one instance where I had a negative experience which was resolved by speaking directly with Steve to have the problem resolved with no further incident. They have always provide quality work at a fair price. I fear that because they have become so good at what they do that they will soon run out of space and talent which could mean I will not be able to get in there with a 24hr or less notice like I do today. Great for them, not so much for long time customers but until that day comes, this is the place I will take my cars.

1

Global Auto Jerks.................................

5

Great experience each time I've been there. Shop is clean, employees are courteous.

5

Highly recommend Global Auto works for all your car repair needs. They're up front and honest about your vehicle and don't try to talk you into stuff you don't need. It's hard to find a shop that you can trust like Global.

5

My husband brought his car here first after we heard some noises and it was such a great experience. My jeep needed an oil change and when I brought the jeep in, I noted some other concerns and they were more than willing to take a look. Spoke with Ryan after they took a look and he explained so clearly and I never felt like I was being taken advantage of. My brakes and rotors needed some replacing and Ryan was very honest that they aren't the cheapest in town to get brake work completed but explained their standards and products they use. They use products from Akebono. I would rather have the best quality of products and excellent service than go to the cheapest places out there where products can't be guaranteed. They are more than willing to work with you. I also needed one of the spray nozzles for washer fluid replaced since the plastic had naturally just degraded, the mechanic double checked the other nozzle and that one had just crumbled when he touched it. They waived labor to fix that. Overall, I will be back for future services and will recommend them to my family and friends.

5

Very pleasant experience. Answered every question I had with detail, and I was surprised at the number of things they DIDN'T charge me for. This is a well run business that definitely made me feel like my customer experience was more important.