Grand Haven Auto Repair

5

Very pleasant experience. Answered every question I had with detail, and I was surprised at the number of things they DIDN'T charge me for. This is a well run business that definitely made me feel like my customer experience was more important.

1

Garbage Service. Had my 02 TDI in for a routine oil change w/an appointment. I over heard two men talking and one said "What's left on the TDI?" to which the other replied "Everything". This was an hour after my appointment started.Upon inspection they said my wheel bearing was going bad and needed replaced. Another shop I took it too earlier said it was a tie rod. Clearly no one knows how to work on a VW except Germans. Would not recommend or return to this over priced waiting room.

5

The staff at Global Autoworks has proven to be extremely knowledgable and trustworthy, and able to provide the highest quality work while being flexible enough to work around my schedule.

5

Excellent service and professionalism from the front desk to back in the shop!

5

Whole team at Global Autoworks were very professional and Scott was extremely understanding of my situation. They work hard to get your car fixed properly the first time, at a reasonable rate to both the business and the consumer. I will definitely recommend them to anyone I know and although I hope that I don't become too much of a regular, when maintenance or repairs are needed I will seek them out.

5

What a great bunch of guys! Willing to stay late for you, willing to listen to and look at your car problems, search the nation for the parts you need and go above and beyond the call of duty to get you back on the road. Fair prices, good solid work and go out of their way to let you know what your car needs. I bet they would run into a fire to save a kitty and good coffee and peanuts

5

Every time we need maintenance, a repair or an upgrade, the team at Global makes sure to give us exactly what we want. They are always on time, always at the price they said (or less) and its the little things that keep us coming back like, "oh we topped off your fluid, oil, etc. don't worry about a charge". Probably only a buck or two but the thought for the customer is their primary concern and that's why we give them business. Relationships are everything in business and life and at Global, they understand this.

5

I had been a regular customer of Global Autoworks since the day they opened. I have nothing but trust for their work and their word. What has always impressed me is that they tell you what should be done now and areas to keep an eye on for the future. My one regret is that I no longer work in the Grand Haven area and live 100 miles away. Even with that though, I'll make the 200 mile round-trip just to have them do the work.

5

Once again, I am taken by surprise by the sheer competence, professionalism, and helpfulness of this place. Having bought my first ever import recently, I've gotten used to seeing these guys. So, when the husband was lax on getting my domestic in for an oil change, I cut corners and brought it here. And they've proven to me, once again, how wonderful they are. Not only did they take care of that little pesky oil change thing, but they reviewed the "Service engine soon" situation, the blinker problem, and the groaning problem in the axle (did I mention that my domestic is OLD and has had a hard life?).

5

Just OUTSTANDING service. I had been having a problem with my turbocharged Mazda Miata ever since the Mazda dealer worked on it last fall. In fact, they worked on fixing the problem that they created for three additional days and could not figure out what they had done wrong to impair it's performance. I described the issue and the symptoms to Jacob and one of the mechanics and they went to work to not only correctly diagnose the problem but to fix in short time what the dealer could not do in almost four days. And, Global beat their own time estimate by a full day, putting me back on the road with a great running car. I have had most of my non-warranty work done here before, and they deserve to have all of my business and yours, too.