I'm not proud of it, but I am your stereotypical woman. Please don't even ask me how to open the hood of my Volvo ... I'll have to read the owner's manual. That is why using Global Autoworks has been an incredible experience for me. Steve and his team explained every process and repair in detail and in terms I could understand. And, get this ... even told me I could wait on an expensive repair for several months. For that alone, they have a loyal customer. I used to dread auto repairs because I never felt like I could trust the dealership or repair shop. Global Autoworks is a place you can trust, with incredible service, and reasonable pricing.